Terms & Conditions

1. Agreement

By accepting a quote, engaging our services, or making payment, the client agrees to these Terms & Conditions.

 

2. Quotes & Pricing

All quotes are valid for 30 days unless stated otherwise.

Prices are in AUD and exclusive of GST unless specified.

Quotes are based on information available at the time and may be subject to change if site conditions differ.

 

3. Scope of Work

Works include only what is detailed in the quote or job description.

Any additional work will be treated as a variation and charged accordingly.

 

4. Variations & Additional Charges

Additional costs may apply due to:

Unforeseen site conditions

Non-compliant or unsafe existing installations

Changes requested by the client

Restricted access or delays

Variations will be communicated where possible prior to proceeding.

 

5. Payment Terms

Payment terms will be stated on the quote or invoice.

Deposits may be required prior to commencement.

Progress payments may apply for larger works.

Final payment is due upon completion unless otherwise agreed.

Failure to pay may result in:

Suspension of works

Additional fees or interest

Debt recovery action

 

6. Site Access & Client Responsibilities

The client must:

Provide safe and reasonable access to the work area

Ensure the site is ready for works to proceed

Advise of any known hazards or special conditions

Delays caused by the client may result in additional charges.

 

7. Compliance & Standards

All work is carried out in accordance with:

Relevant Australian Standards

State regulations and codes

Where required, a Certificate of Electrical Compliance (CCEW) will be issued.

 

8. Existing Installations

We are not responsible for faults in existing systems or equipment.

If unsafe or non-compliant conditions are identified, additional work may be required.

 

9. Solar Systems & Grid Connection

Solar system performance estimates are indicative only and may vary depending on weather conditions, shading, system orientation, and the client’s energy usage patterns.

Grid connection approval is subject to the relevant electricity distributor (e.g. Energex) and may result in limitations such as export restrictions, system size constraints, or additional requirements.

Any additional works required to meet distributor or compliance requirements (including export limiting devices, switchboard upgrades, or protection equipment) are not included unless explicitly stated and will be charged as a variation.

Delays relating to approvals, inspections, or network connection are outside of our control and do not constitute a breach of contract.

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10. Battery Systems & “Battery Ready” Installations

Battery system performance and storage capacity are dependent on system configuration, usage patterns, and environmental conditions.

Where a system is described as “battery ready”, it is designed to allow future battery integration; however, additional equipment, labour, and configuration will be required at the time of battery installation.

Compatibility with future battery systems is subject to manufacturer specifications and technological changes.

Any additional works required at the time of battery installation (including inverter upgrades, switchboard modifications, or protection equipment) are not included unless explicitly stated and will be charged as a variation.